December 17, 2008

A Funny Thing Happened on the Way to the Wiki

With this blog, I have finally gotten around to publishing some thoughts about wikis.

And just as I have gotten around to it, the trend is for the wiki-as-wiki to bow out in deference to the "collaboration suite" (platforms that have wikis plus other collaborative or social capability).

The blank page of a wiki offers a lot of flexibility, but not always a lot of functionality and structure, or direction for the user.

So in the past year, as adoption of various forms of social software has accelerated, leading wiki platforms have added greater functionality.

Some vendors have added modules such as social networking or a Twitter-like micro-blogging ability. (In addition to adding social software capabilities some have made their wiki functionality stronger and deeper with a better editor, better user interface, more widgets, better extensions, or improved document management.)

Recently when I made a chart comparing eight (mostly) wiki-centric platforms I was able to compare them on these capabilities--because so many of them now had them.
  • wiki
  • blog
  • discussion forums
  • rich profile (profile which shows your "activity stream" i.e. contributions you have made)
  • social networking
  • document storage/search
  • Twitter-like micro-blogging
  • personal dashboard
Of the platforms I follow most closely, Traction TeamPage currently has all of the above capabilities except social networking, Jive Clearspace, all of the above except microblogging and Socialtext, in a re-designed website as of mid-December, touts all of the above, except forums. Atlassian’s Confluence comes out of the box with enterprise quality wiki and document functionality. I would guess a tech savvy user could build the rest in Confluence--except for microblogging and social networking--using plugins, macros and more. (See this very good webinar for tips on how a discussion forum was built in management and technology consulting firm Bearing Point’s wiki.)

It was in the last half of 2008 that Traction introduced micro-blogging, Socialtext, social networking and a personal dashboard, and Atlassian, the Office Connector which allows you to save Office documents directly into the wiki.

Wiki-centric platforms are evolving fast. Right now, as they add capablities, it looks like they are converging. I wonder, in this tumultuous climate, what we’ll be seeing at the end of 2009.

1 comment:

  1. Julie's point about convergence is a strong one. I especially like the point about a blank page - most folks don't know what to do with that. The system has to orient around Work that people do, rather than simply being an open canvas with no structure around how to usefully view it.

    When enterprise user's realize they have a knowledge problem - they don't think in terms of needing a page publishing and editing system (wiki) or tagging system to solve it - they have a constellation of interrelated needs that have to do with over-time reporting, in-place editing, categorization, organization/display, and discussion / interaction needs.

    Recently, I made a case for convergence, with emphasis on the wiki/blog (authoring) oriented platforms like Traction being the best positioned for this trend:
    http://traction.tractionsoftware.com/traction/permalink/Blog904

    And in early 2007, I made a strong case suggestive that the difference between "blog" and "wiki" is a fine line, defined (in short) by whether a page has a "name" or not:
    http://traction.tractionsoftware.com/traction/permalink/Blog372

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